Discover the Ultimate Play and Rest Solution for Your Feline Friend
Introduce your beloved cat to a world of luxury and comfort with our Luxury Solid Wood Cat Tower. Designed with your pet’s play, exercise, and relaxation needs in mind, this exquisite piece of cat furniture combines functionality with style, making it a perfect addition to any home. Crafted from high-quality wood, this climbing frame stands out not only for its durability but also for its eco-friendly nature, ensuring a safe environment for your pet and family.
Product Features
- Constructed from premium, solid wood for lasting durability.
- Boasts five layers and above, providing ample space for exploration.
- Includes a variety of accessories and parts, such as a scratch rack and jump space capsule, for endless fun.
- Designed for cats, catering to their instinctual need to climb and explore.
- Easy transportation through sea & rail, ensuring a hassle-free delivery experience.
When Best to Use?
This climbing frame is ideal for indoor use, perfect for cats of all ages and sizes. Whether it’s playtime or nap time, this tower offers multiple tiers for climbing, jumping, and exploring, along with cozy spots for resting and observing. It’s especially beneficial for energetic kittens and young cats, providing them with a safe outlet for their energy, as well as for older cats who may appreciate the easy-to-navigate levels and comfortable resting areas.
What Makes Our Cat Tower Special?
Our Luxury Solid Wood Cat Tower is not just another piece of pet furniture. Its unique space capsule design promises to be a conversation starter, blending seamlessly with your home décor while offering unmatched comfort and adventure for your cat. The scratch rack incorporated into the design ensures your cat can maintain its claws without damaging your furniture. Additionally, the sustainable, solid wood construction speaks volumes about our commitment to quality and environmental responsibility.
Product Benefits
- Encourages exercise and play, promoting a healthy lifestyle for your cat.
- Reduces stress and boredom, keeping your cat happy and engaged.
- Protects your furniture from scratches by providing a designated scratching area.
- Offers multiple tiers for climbing, ensuring your cat always has a new challenge.
- Space capsule design provides a secure and private space for resting.
Ready to Elevate Your Cat’s Lifestyle?
Don’t wait any longer to give your cat the gift of fun, exercise, and relaxation. Our Luxury Solid Wood Cat Tower is the perfect addition to any home, promising to keep your cat entertained for hours while adding a touch of elegance to your space. Order now and watch your feline friend soar to new heights of happiness and health!
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of petgalaxy-shop.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of petgalaxy-shop.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of petgalaxy-shop.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://petgalaxy-shop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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